// sector · B2B services

ChatGPT Ads for B2B services. Shortlist to meeting.

Before contacting anyone, an SMB owner lays out their problem, headcount and timeline to ChatGPT. Your offer enters that conversation, and measurement doesn't stop at the click or even at the form: it runs through the meeting and on to the SQL, which is where an engagement is won or lost.

chatgpt.com
TB

manufacturing SMB of 80 staff, ERP change coming next year: how do we choose an integrator?

At 80 people, the software matters less than the data migration and the integrator's presence after go-live. Three questions to ask: who migrates your data and who validates it, what references they hold in your industry, who picks up the phone six months after launch.

Sponsored

ERP integrator for SMBs

Industrial references, data migration scoped.

your-firm.com

// why this sector

Why provider search runs through ChatGPT.

A provider is never bought off a spec sheet. Buyers look for criteria before they compare names, and it is ChatGPT they ask, describing their situation from start to finish because context is what earns a useful answer.

01

The previous provider is in the question

Buyers can tell the story of what went wrong with the last provider, alongside their size, sector and deadline. That is an informal requirements document that "SEO agency London" will never contain, and an ad that knows what failed last time can answer it point by point, with the method, references or follow-up the previous provider lacked.

02

The shortlist is built there

"How to choose" comes before "who to choose". An ad that picks up a criterion from the answer joins the shortlist while it is forming, not after it has closed and the names are already settled.

03

The operational buyer is reachable

Ads only appear on the Free and Go plans. That is often where an SMB finance lead, an HR manager or an owner running their own search will be; an enterprise executive committee, rarely.

// intents

What decision-makers ask before they call you.

  1. Search

    Finding the right kind of provider

    Typical prompt

    "We invoice in three countries, do we need a regular accountant or a specialised firm?"

    What the ad has to do

    Surface the right provider category: the ad names the buyer's situation, not your service catalogue.

  2. Criteria

    How to choose

    Typical prompt

    "What should we ask an agency before handing them a B2B website redesign?"

    What the ad has to do

    Pick up one criterion from the answer and back it up on the landing page: method, references, post-launch support.

  3. Shortlist

    Splitting two offers

    Typical prompt

    "Two integrators meet our requirements at similar prices, how do we decide?"

    What the ad has to do

    One verifiable difference per ad, with its proof fitting on a single screen: that is what the buyer will open to decide between two close offers.

  4. Validation

    Winning the internal case

    Typical prompt

    "How do I justify outsourcing payroll to my leadership instead of hiring?"

    What the ad has to do

    Supply the case the buyer will argue in committee. Here the landing page reads more like a briefing than a brochure.

// context hints

Context hints for each decision stage.

For a provider, the hint describes a decision-maker at the stage they have reached: searching, comparing, or having to convince leadership. Hence three ad groups. Here is the excerpt for an integrator:

Generate your context hints

Illustrative excerpt. The real structure is built from your search terms, sales calls and support tickets.

ads.openai.com · Ad groups
Ad groupContext hintsMax bid

AG · Provider search

  • manufacturing SMB looking for an ERP integrator with no in-house IT team
  • business owner looking for an agency to rebuild a B2B website with real post-launch support
  • HR manager looking for a recruitment firm used to technical profiles
3 €

AG · Shortlist

  • comparing two integrators who meet the same requirements at similar prices
  • what to ask a consulting firm before signing a multi-month engagement
  • how to split three agencies on a tender when the proposals all look alike
4 €

AG · Internal validation

  • preparing the case to convince leadership to outsource payroll
  • what to check in an IT services contract before getting it signed
  • marketing manager who has to justify an agency choice to the executive committee
3,50 €

// scenarios

What a well-built campaign looks like.

Three examples that tie a conversation to an ad, a page and a metric. They are not delivery promises.

Accounting firm

Conversation
"An accountant for a 15-person agency invoicing in France and Belgium"
Ad angle
Multi-country coverage, tools that connect to the agency's own and one named contact: three answers to the question this client is really asking.
Landing page
An "agencies and service companies" page rather than the firm's homepage, which speaks to everyone and therefore to no one.
KPI
Meetings booked, then SQLs once the first call is done and your team has confirmed the need.

B2B agency

Conversation
"An agency to redesign a B2B website with HubSpot already in place as the CRM"
Ad angle
The method, same-sector references and support after go-live, which is exactly what the buyer asked ChatGPT about.
Landing page
A case-study page from the same sector, with a reference price shown instead of left to the discretion of a call.
KPI
Qualified meetings, then the pipeline value those meetings create.

Integrator and IT services

Conversation
"Changing ERP in an 80-person manufacturing SMB without stopping production"
Ad angle
Data migration, post-go-live support and industrial references, in that order of priority for an SMB of this kind.
Landing page
A "manufacturing SMBs" page with a sample timeline and one proof point, enough to reassure without promising more than can be delivered.
KPI
SQLs, CPA per SQL and pipeline value, all three read together.

// measurement

Measure down to the pipeline.

OpenAI's native report knows nothing about meetings. All it shows is impressions, clicks, spend, CTR, CPC and CPM. We put the OpenAI Pixel and the Conversions API in place, pull the CRM stages back in, and the account is then read against the Hiints Index.

  • Meetings booked

    The first useful signal. A filled form is worth nothing until the call has happened, since the conversation is what shows whether the need is real.

  • SQLs

    The meeting held and qualified by your team. The channel gets compared with the others from there, and not before.

  • CPA per SQL

    Spend divided by SQLs, not by leads. It is the only cost that reads against the average value of an engagement.

  • Pipeline value

    The amount of opportunities created in the CRM. On engagements worth several thousand euros, a single SQL changes the maths.

  • Meeting → proposal time

    A buyer who arrives with their criteria moves faster. If that delay doesn't shrink against your other sources, the intent being captured is the wrong one and the hints need another look.

  • Gap to comparable providers

    Your CPC and CTR set against those of other B2B providers tracked in the Hiints Index, since OpenAI publishes no benchmark.

// honest qualification

Not for every provider. Better said upfront.

Yes, clearly

Your buyer is operational (SMB owner, finance lead, HR or marketing manager) and books the meeting themselves. Your engagements have a reference price you're willing to show, and you have a page per offer or client type, or you're ready to write them.

Yes, with one caveat

You aim at a senior enterprise decision-maker (CIO, CFO, executive committee), part of whom pay for a subscription and so sit out of reach of ads. We size the reachable share before any commitment. The same caveat applies if each of your sales goes through a formal tender.

Not yet

Your sales stretch past nine months, or your offer can't be summed up in one sentence, or monthly media tops out under €3,000. With so little volume, the test teaches nothing. We would rather point you to your existing channels.

Free setup, done in under 48h. Then 15% of ad spend under €5,000 of monthly media, 10% above. See pricing →

// questions

Questions on ChatGPT Ads and B2B services.

Is ChatGPT Ads relevant for an agency or a firm?

Yes, when choosing a provider starts with asking ChatGPT which questions to put, which happens quickly for engagements with no product sheet and no public price list. The caveat is real: only the Free and Go plans see ads, and a senior decision-maker is often on a paid plan, which is why the reachable share of your target gets checked before launch rather than estimated afterwards.

Does ChatGPT Ads replace LinkedIn Ads?

No, they don't do the same job. LinkedIn targets a job title and a company; ChatGPT captures a situation described at the moment the buyer is looking for criteria. We read them side by side on CPA per SQL, then keep both when they complement each other, or just one when the other only produces meetings that never turn into an SQL.

Can my Google Ads keywords carry over?

No. Context hints describe buyer situations, not exact queries. "SEO agency London" becomes "SMB owner looking for an agency to recover organic traffic that dropped after a redesign".

Which conversion should a provider track?

The meeting booked first, then the SQL your team has qualified, then pipeline value in the CRM, with the OpenAI Pixel and the Conversions API tying clicks to each of those three stages. A form on its own isn't enough to steer by.

Where should the click land?

On the page that continues the conversation. One page per client type or per offer, with method, references and a reference price, because the buyer described their exact case and the firm's homepage asks them to start over.

How many meetings does it take to learn anything?

The number of meetings a test needs before it says something is set by the value of an engagement, and so is the budget. The technical floor is $25 a day per campaign. Under €3,000 of monthly media, we advise against trying. Setup is free; the fee is 15% under €5,000/month and 10% above.

// shall we talk?

Your clients already ask ChatGPT how to choose.

One call, 30 minutes, live. We look at what the Hiints Index says about your category, and if your buyers aren't on the Free and Go plans, you'll find out on that call.

Book a call

30 minutes · no commitment · zero pitch